Terms and conditions of use

Terms and conditions of use

Prestools (VAT: NL175687559B02) is a company of WM Roffel and is established in Voorhout in the Netherlands.

Module and Plugin Support Policy

Prestools offers 3 month of free support from the purchase date. 

Product Upgrades

Further versions and upgrades of the Product are free. However, when the functionality has been expanded and the price of the Product has been increased the Customer may be asked to pay the difference. It is the responsibility of the Customer to regularly check for updates.

Deployment

By buying a license for software you buy the right to use it on one shop. In addition you may use it on test installations that do not sell products.

Product Bug-fixing

Prestools aims for perfection and sees bug reports and suggestions for improvement from Customers as a contribution to that. 

Refunds

Customer may demand a refund for any Prestools module or plugin within a 30-day period from the date of purchase. Any clarification of Customer's refund claim within the 30-days period is optional. Prestools may check the compliance of all License information before resolving the money refund issue.

Refunds of money charged for custom service shall not be issued.

Confidentiality

Each party agrees that it shall not disclose to any third party any information concerning the customers, trade secrets, methods, processes or procedures or any other confidential, financial or business information of the other party which it learns during the course of its performance of this Agreement without the prior written consent of such other party. This obligation shall survive the cancellation or other termination of this Agreement or License.

Prestools modules contain trade secrets and proprietary know-how that belong to Prestools and it is being made available to License in strict confidence.

If you have any questions concerning Prestools products or services, please do not hesitate to contact us.